When it comes to purchasing a new television, one of the most important factors to consider is the warranty offered by the manufacturer. A comprehensive warranty can provide peace of mind and protect your investment in case anything goes wrong with your TV. In this article, we will delve into the details of LG TV warranty, including the length of coverage, what is covered, and how to make a claim.
LG TV Warranty Period
LG offers a standard warranty period of one year on most of its TVs, including LED, OLED, and NanoCell models. This means that if your TV develops a fault or stops working within the first year of purchase, LG will repair or replace it free of charge. However, it’s essential to note that the warranty period may vary depending on the specific model and region you are in.
Extended Warranty Options
While the standard one-year warranty provides adequate coverage, some users may want to extend the warranty period for added peace of mind. LG offers extended warranty options, which can be purchased separately or as part of a bundle with your TV. These extended warranties can provide coverage for up to three years, depending on the specific plan you choose.
LG Extended Warranty Plans
LG offers several extended warranty plans, including:
- LG Extended Warranty: This plan provides an additional one or two years of coverage, depending on the specific plan you choose.
- LG Premium Care: This plan offers an additional two years of coverage, as well as priority service and dedicated support.
- LG Total Care: This plan provides an additional three years of coverage, as well as priority service, dedicated support, and accidental damage protection.
What is Covered Under LG TV Warranty?
LG TV warranty covers a wide range of defects and issues, including:
- Manufacturing defects: If your TV has a manufacturing defect, LG will repair or replace it free of charge.
- Parts and labor: LG will cover the cost of parts and labor required to repair your TV.
- Power surges: If your TV is damaged due to a power surge, LG will repair or replace it.
- Accidental damage: Some extended warranty plans, such as LG Total Care, offer accidental damage protection.
However, it’s essential to note that the warranty does not cover:
- Normal wear and tear: LG will not cover damage caused by normal wear and tear, such as scratches or fading.
- User error: If you damage your TV due to user error, such as dropping it or exposing it to water, LG will not cover the damage.
- Third-party damage: If your TV is damaged by a third party, such as a repair service or a contractor, LG will not cover the damage.
How to Make a Claim Under LG TV Warranty
If you need to make a claim under your LG TV warranty, follow these steps:
- Contact LG support: Reach out to LG’s customer support team via phone, email, or live chat to report the issue.
- Provide proof of purchase: You will need to provide proof of purchase, such as a receipt or invoice, to verify your warranty.
- Describe the issue: Provide a detailed description of the issue you are experiencing with your TV.
- Schedule a repair: LG will schedule a repair or replacement, depending on the nature of the issue.
LG Warranty Claim Process
The warranty claim process typically takes a few days to a week, depending on the complexity of the issue. Here’s an overview of the process:
| Step | Description | Timeframe |
| — | — | — |
| 1 | Contact LG support | Immediate |
| 2 | Provide proof of purchase | 1-2 days |
| 3 | Describe the issue | 1-2 days |
| 4 | Schedule a repair | 2-5 days |
| 5 | Repair or replacement | 5-10 days |
Benefits of LG TV Warranty
The LG TV warranty offers several benefits, including:
- Peace of mind: With a comprehensive warranty, you can enjoy your TV without worrying about unexpected repair costs.
- Cost savings: The warranty can save you money on repair costs, which can be significant.
- Priority service: Extended warranty plans, such as LG Premium Care, offer priority service and dedicated support.
- Accidental damage protection: Some extended warranty plans, such as LG Total Care, offer accidental damage protection.
LG TV Warranty vs. Competitors
LG’s TV warranty is competitive with other manufacturers in the industry. Here’s a comparison of LG’s warranty with some of its competitors:
- Samsung: Samsung offers a standard one-year warranty on most of its TVs, with extended warranty options available.
- Sony: Sony offers a standard one-year warranty on most of its TVs, with extended warranty options available.
- Vizio: Vizio offers a standard one-year warranty on most of its TVs, with extended warranty options available.
LG TV Warranty: A Comprehensive Comparison
| Manufacturer | Standard Warranty | Extended Warranty Options |
| — | — | — |
| LG | 1 year | Yes, up to 3 years |
| Samsung | 1 year | Yes, up to 3 years |
| Sony | 1 year | Yes, up to 3 years |
| Vizio | 1 year | Yes, up to 2 years |
In conclusion, the LG TV warranty offers comprehensive coverage and benefits, including peace of mind, cost savings, and priority service. While the standard one-year warranty provides adequate coverage, extended warranty options are available for added protection. By understanding the warranty period, what is covered, and how to make a claim, you can enjoy your LG TV with confidence.
What is the standard warranty period for LG TVs?
The standard warranty period for LG TVs varies depending on the model and region. Typically, LG offers a one-year limited warranty for parts and labor, and a five-year warranty for the panel. However, it’s essential to check the warranty terms and conditions for your specific model, as some may have different warranty periods.
It’s also worth noting that the warranty period starts from the date of purchase, not the date of manufacture. To ensure you’re covered, make sure to register your LG TV within the specified timeframe, usually within 30 days of purchase. This will help you to take advantage of the warranty benefits and get support from LG’s customer service team.
What is covered under the LG TV warranty?
The LG TV warranty covers defects in materials and workmanship, including issues with the panel, backlight, and other internal components. It also covers labor costs for repairs and replacements. However, the warranty does not cover damage caused by external factors, such as accidents, misuse, or natural disasters.
Additionally, the warranty does not cover cosmetic issues, such as scratches or dents, unless they affect the TV’s performance. It’s also important to note that the warranty may not cover issues caused by third-party accessories or software. If you’re unsure about what’s covered, it’s best to consult the warranty terms and conditions or contact LG’s customer support.
How do I register my LG TV for warranty?
To register your LG TV for warranty, you can visit the LG website and fill out the registration form. You’ll need to provide your TV’s serial number, purchase date, and other details. Alternatively, you can register your TV through the LG ThinQ app or by contacting LG’s customer support team directly.
It’s essential to register your TV within the specified timeframe, usually within 30 days of purchase, to ensure you’re covered under the warranty. Make sure to keep a record of your registration, including your registration number and the date of registration, as you may need to provide this information when making a warranty claim.
How do I make a warranty claim for my LG TV?
To make a warranty claim for your LG TV, you can contact LG’s customer support team directly or visit the LG website. You’ll need to provide your TV’s serial number, purchase date, and a detailed description of the issue. You may also need to provide proof of purchase and registration.
Once you’ve submitted your claim, LG’s customer support team will review it and contact you to arrange for repairs or replacement. Make sure to follow the instructions provided by the support team, and keep a record of your claim, including the claim number and the date of submission.
Can I extend the warranty period for my LG TV?
Yes, LG offers extended warranty options for its TVs. You can purchase an extended warranty plan, which can provide additional coverage for up to three years beyond the standard warranty period. The extended warranty plan can provide peace of mind and protect your investment in your LG TV.
To purchase an extended warranty plan, you can visit the LG website or contact LG’s customer support team directly. Make sure to review the terms and conditions of the extended warranty plan carefully, including the coverage, duration, and cost.
What is the LG Premium Care warranty program?
The LG Premium Care warranty program is an optional extended warranty plan that provides additional coverage and benefits for LG TVs. The program offers extended warranty coverage, dedicated customer support, and priority service. It also includes benefits such as accidental damage coverage and screen protection.
The LG Premium Care warranty program is available for purchase within a specified timeframe, usually within 30 days of buying your LG TV. To purchase the program, you can visit the LG website or contact LG’s customer support team directly. Make sure to review the terms and conditions of the program carefully, including the coverage, duration, and cost.
How do I contact LG’s customer support team for warranty-related issues?
You can contact LG’s customer support team for warranty-related issues by visiting the LG website and clicking on the “Support” tab. From there, you can submit a support request, chat with a live agent, or call the customer support hotline. You can also contact LG’s customer support team through the LG ThinQ app or by visiting an authorized LG service center.
Make sure to have your TV’s serial number, purchase date, and a detailed description of the issue ready when contacting the customer support team. This will help the team to assist you more efficiently and resolve your warranty-related issue quickly.